Here at Boutique Preloved, we pride ourselves on finding the best vintage and preowned pieces. We do try and describe them in as much details as possible, style, colors, we also measure them to make sure you are confident that your purchase will be the perfect fit! As such, and because all garments are preowned, we do not issue reimbursements. However, if for some reason you are unhappy with your purchase, we will be happy to exchange it, or give you a credit for a later purchase. Shipping fees may apply, and original shipping fees are not refundable.